This is a work-in-progress hybrid process that combines three problem-solving processes I use regularly; Design Thinking, Crisis Support and Suicide First Aid:

  1. The design process strengths: creative exploration, collaboration, co-design buy-in, problem definition, goal setting, divergent thinking, implementation planning, prototyping and testing.
  2. The crisis support process strengths: connecting deeply and quickly with people, working with (strong) emotions, working in stressful gray situations, constant reality (context) checks, work with individual resources and will.
  3. The suicide first aid process strengths: risk identification and mitigation, influencing and reframing, de-fuse extreme distress, pragmatic solutions for the here and now.

If you are interested in reading the discussion paper, please email