This is a work-in-progress hybrid process that combines three problem-solving processes I use regularly; Design Thinking, Crisis Support and Suicide First Aid:
- The design process strengths: creative exploration, collaboration, co-design buy-in, problem definition, goal setting, divergent thinking, implementation planning, prototyping and testing.
- The crisis support process strengths: connecting deeply and quickly with people, working with (strong) emotions, working in stressful gray situations, constant reality (context) checks, work with individual resources and will.
- The suicide first aid process strengths: risk identification and mitigation, influencing and reframing, de-fuse extreme distress, pragmatic solutions for the here and now.
If you are interested in reading the discussion paper, please email zern@eicolab.com.au