BA(Design), PGCert(BusOpsMgmt), M(Counsel), PhD (in progress)
I help working professionals navigate complexity and turn challenges into practical actions and meaningful change. My work sits at the intersection of Design Thinking, Counselling, and Organisational Development — supporting people to think clearly, draw on their strengths, relate effectively, and create change that matters in their context.
I work from a humanistic, inclusive, pluralistic, and pragmatic basis. Every person and situation is unique; there is no one-size-fits-all solution. Much of the work involves uncovering forgotten strengths, unrecognised insights, and suppressed creativity — the resources people already carry but may not yet be using. Often, you already have what you need to make the change you’re seeking.
Approach
My practice is interdisciplinary and human-centred.
I draw on research-validated and industry-proven theories and methods from Design Thinking, Counselling, and Organisational Development to help people work through problems, identify strengths, generate ideas, and shift patterns in themselves, their projects, and their organisations.
I work collaboratively and relationally — shaping each engagement around the person or team in front of me.
Working in a human-centred way means meeting people where they are, valuing individual differences and passions, and supporting people to grow while delivering outcomes that honour and respect everyone involved.
Background
I bring 30 years’ experience across enterprise IT, technical and business communications, process improvement, multidisciplinary design, Design Thinking, and counselling. I’ve worked with clients across Australia and internationally, engaging effectively with people across specialisations, organisational hierarchies, and cultures.
My interdisciplinary PhD research (currently in progress) explores how a hybrid framework of Design Thinking and Pluralistic Counselling influences changemakers within organisations.
I hold a Master in Counselling, a Postgraduate Certificate in Business Operations Management, and a Bachelor of Arts in Design. I teach at the University of Notre Dame Australia and deliver professional development webinars through eiseeducation.com. I am also a qualified adult educator, author, and long-term blogger. I have served as a crisis/suicide intervenor and on the board of an NGO.
Values & Commitments
I believe in changing the world one individual at a time. As people grow, organisations shift — and those shifts ripple outward to shape a better world.
I’m committed to work that maximises humanity: work that helps people understand themselves, think clearly, untangle complexity, and respond to challenges with clarity, creativity, and care.
I aim to foster creative confidence, interdisciplinary functioning, cross-disciplinary cooperation, reflective practice, self-efficacy, and resilience in the people and teams I support.
Differentiators
- A rare blend of design, counselling, and organisational development experience.
- A developmental, relational, and adaptive approach (rather than a quick-fix prescriptive method).
- The ability to engage across personalities, disciplines, cultures, and hierarchies.
- The capacity to work constructively with people who feel unheard, under pressure, or misunderstood.
- The capacity to hold space for sensitive, emotionally charged, and high-stakes conversations.
- A practice grounded in lived experience, ongoing research, and a research-validated, industry-proven framework.
Let's talk. Email me.
Check out my books