BA(Design), PGCert(BusOpsMgmt), M(Counsel)
I help working professionals transform challenges into practical actions and innovative outcomes; by collaboratively working through problems, identifying strengths, generating ideas, and creating change in themselves, their projects, and their organisations.
I have close to 30 years’ experience across enterprise IT, technical/business communications, process improvement, multidisciplinary design, and counselling.
I use cross-disciplinary human-centred problem-solving techniques from design, counselling, and management.
I have worked on diverse projects for clients large and small across Australia and internationally. I engage effectively with people across specialisations, organisational hierarchies, and cultures.
My interdisciplinary PhD investigates how Design Thinking and Pluralistic Counselling affect problem-solving behaviours and individual creative confidence, self-efficacy, and resilience.
I hold a Master in Counselling, a Postgraduate Certificate in Business Operations Management, and a Bachelor of Arts in Design. I am also a qualified adult educator, author, long-term blogger, and crisis/suicide intervenor.
I am interested in understanding people, untangling complexity, designing to maximise humanity, and fostering creative confidence, self-efficacy, and resilience in working professionals.