In the front page piece on the paper version of Today 24 Sep 2008:

Just one day after a hotline number was announced [in response to the Chinese contaminated milk products scare] for consumers to call, the Agri-Food and Veterinary Authority (AVA) received 380 calls and 400 emails.

Singaporeans appear to prefer emails over phone calls when looking for information, even when faced with a potentially panicky situation like a food safety scare. Interesting, no?