An observation for your consideration.
Deductive and focused:
- The printer is not working
- Is it on the network? No.
- Does the router report it as connected? No.
- Is it connected as far as itself is concerned? Yes.
- Can PCs see it? No.
- Try different PCs? No.
- Try different network holes? No.
- Try different cables? Yes.
- The cable is broken.
Divergent and emotive:
- OMG it is not working. Why is it doing that now?!
- It broke before. It is never reliable.
- Maybe the networking card is broken.
- We could try connecting it locally and sharing it.
- Could it be due to other PCs and equipment on the network?
- When was the last Windows update?
- Was the firmware updated?
- How much is a new printer, and what is the desired configuration?
