Missing the tone of emails

You may not be communicating as clearly via email as you think!

"In a recent study of 30 undergraduate students, researchers from the University of Chicago and New York University said the tone of an email message was only correctly interpreted 50 per cent of the time."

Read the full article - Flame emails missing the mark - by Louisa Hearn in the Sydney Morning Herald.

Cite
	Title:	Missing the tone of emails
	Author:	Liew, Zern
	Blog Title:	Thoughts at the intersection of Design, Business, Technology, and Applied Psychology
	Date:	19 February 2006
	URL:	https://eicolab.com.au/2006/missing-the-tone-of-emails.html