Posts in category: Design

The context gap in UX design

The context gap in UX design

A friend’s recent woes when changing from an ADSL to fibre internet connection with the same ISP highlighted this classic UX design fail: the context gap between the service provider and the service consumer. And also the siloing gaps between related processes within...
Agency in UX design

Agency in UX design

“Agency is the capacity of individuals to act independently and to make their own free choices.” [Wikipedia] The User eXperience (UX) of a piece of software, equipment, or process has significant impact on the user’s sense of agency. This affects the psychological...
Experience design must move beyond marketing

Experience design must move beyond marketing

The increased focused on customer experience has brought design into more businesses than ever before. Unfortunately, there is still a tendency to see experience design as just another marketing function. If you want to maximise the returns from customer experience...
Human- vs machine-centric content design

Human- vs machine-centric content design

Designers generally design for humans. Human-centric design makes sense as the consumers/users are humans. There are key principles and best practices governing structure, content, and presentation. These are factors that affect a design’s accessibility, usability and...
If you want to survive in design

If you want to survive in design

I took the screengrab on the left. And mocked up the one on the right. It still astounds me how often I come across illegible designs. I can understand why the designer chose the typeface on the left. It does have a rather run, rhythmic quality to it. It conveys an...
Apple Magic Mouse design fail

Apple Magic Mouse design fail

Image via iphonehacks.com Seriously Apple — where did you put the charging port for your “magic” mouse now? You do know this means the mouse cannot be used while it’s recharging right? And when that battery eventually wears out and stops charging, the mouse will...
Design museum design fail!

Design museum design fail!

There are three examples of a functional design fail that really should never happen outside of a design school.  These were spotted in an Oslo design museum of all places! Dark cyan on black with a thin typeface. Light silver on translucent white. (Maybe it was...
Combining design thinking and applied psychology

Combining design thinking and applied psychology

I use three different problem-solving processes: Design Thinking, Crisis Support and Suicide First Aid. I see a great deal of similarities between them. There is a possibility to combine them to create a richer, more 360° approach. A hybrid process that is: Effective...
“Design” has a double meaning

“Design” has a double meaning

“The word ‘design’, unlike ‘art’, has a double meaning. Both a verb and a noun, it is not just a feature of our surroundings, it is also the creative process that makes them possible.” — Penny Sparke, English historian and...
Design + applied psychology: A hybrid problem solving process

Design + applied psychology: A hybrid problem solving process

This is a work-in-progress hybrid process that combines three problem-solving processes I use regularly; Design Thinking, Crisis Support and Suicide First Aid: The design process strengths: creative exploration, collaboration, co-design buy-in, problem definition,...
Feeling and Being in UI/UX design

Feeling and Being in UI/UX design

“The fundamental human desire for a feeling of safety and security – even though this feeling may be only indirectly related, at best, to being more safe or secure.” From The Antidote: Happiness for People Who Can’t Stand Positive Thinking by Oliver Burkeman....
Another pointless and wasteful design?

Another pointless and wasteful design?

I came across this ANDREA Air Purifier on inhabitat and couldn’t quite get my head around it. See the video making some astonishing claims here. How can sticking a plant inside an albeit nice and futuristic pot with an electric fan and light boost the positive...
Circular menu done Material Design right

Circular menu done Material Design right

The Google Material Design time picker is a beautiful piece of work. You tap on the hour or minute component of the time to initiate setting the hour or minutes. The concentric display of 12-hr and 24-hr clocks is elegant and visually compelling. Especially if you...
We get what we measure

We get what we measure

“…the best and brightest are now working on ways to save fractions of pennies through efficiency instead of product development. And the problem lies in the way that businesses and the financial markets measure success.” — Clayton Christensen, Harvard...
Design thinkers and the MBTI

Design thinkers and the MBTI

Industrial designer Michael Roller asked designers to take the MBTI (Myers Briggs Type Indicator) to see whether designers fall into certain personality types. He compiled the results here. http://www.michaelroller.com/?p=996 Apparently “designers are less akin to the...
Designing for motivation

Designing for motivation

We can imbue greater intrinsic motivation into work by activating the three aspects of Autonomy, Mastery and Purpose in the work design. (Definitions below are from LifeHacker. I have added questions to expand upon each.) Autonomy: Our desire to direct our own lives....
Vaclav Smil nuggets

Vaclav Smil nuggets

My highlights from a Wired interview with Vaclav Smil: This Is the Man Bill Gates Thinks You Absolutely Should Be Reading. the demise of US manufacturing dooms the country not just intellectually but creatively, because innovation is tied to the process of making...

Resource: What is strategic design

Strategic design is the initial exploration, understanding and planning part. Executional design then follows to implement the final solutions. … Strategic designers are the meta-design people you hire before you hire the executional designers. Read more here:...
The MoSCoW Method

The MoSCoW Method

The MoSCoW method is a useful technique to clarify product requirements during design specifications. I was asked to describe it to someone recently. Here is the write up of it. Must Have: basic required functionality to qualify to play. The fundamental of the...

What’s your problem?

Designers love a good problem to chew on. Design is by its nature a problem solving activity. How can we make something better? How can we make a process less painful and more effective? How can we make a space both beautiful and useful? I get bored when I don’t...
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