Services Jump to Testimonials
Multidisciplinary Design Services
CLARIFY
Problem clarification
Understand user and business needs
User journey mapping (though printed material or spaces)
Design review
MANIFEST
Design direction (printed material, web pages, publications, signage, exhibitions)
Proof-of-concept mockups
Information design (how information is presented on screen, on paper, within a publication or a space)
COMMUNICATE
Design briefs
Communication strategies
Application Development Services
CLARIFY
Problem clarification
Understand user and business needs
User journey mapping (through an application or information system)
Usability / user interface review
Information design / architecture review
MANIFEST
User interface architecture (user experience)
Information design (how information is presented)
Information architecture and taxonomy (how information is organised)
COMMUNICATE
Design briefs
Functional specifications
User & business requirements
Wireframes
“Paper” prototypes
User engagement strategies
User guides, manuals, online help
Business Innovation Services
CLARIFY
Problem/opportunity clarification
Understand user and stakeholder needs
Value proposition definition
MANIFEST
Proposal development
Business concept development
Process improvement and development
COMMUNICATE
Written and illustrated proposals
Process improvement plans
Policy and operations documentation
Add any of the following services to the above for even better value and convenience.
Add-on Services
Brainstorming and co-design group sessions (What if?)
Problem clarification/opportunity discovery group sessions (What are we trying to achieve? What is possible?)
Content creation and management (copywriting, content transformation, internal databases)
Project / product branding
Vision statements, taglines, value proposition statements
Infographics, diagrams and technical illustrations
Communications collateral (website, printed material including books, exhibitions)
Testimonials
“Zern solves complex problems with a unique blend of design thinking and strategic nous. I have worked with Zern on a variety of projects over several years and am forever dazzled by his speed of insight, creative thinking and the vast array of design and development tools he brings to the table.”
– Justin McMurray, Entrepreneur/Founder of Vocatr.
“Zern is pure creative genius.”
– Mia Jane, Internet Marketing Disciplinarian Social Media Bon Vivant.
“Zern is an all around designer, not just of things, ideas, and concepts, but of a life of invention itself. His participation in my projects made the impossible, possible. … Zern has contributed uniquely inventive ideas and insights, organizing principles, sage criticism, and powerful solutions, all with an optimistic “can-do” attitude that makes him a perfect partner and team player.”
– Robert Jacobson PhD, Bluefire Innovation Management & Experience Design, Tucson, Arizona.
“[Zern’s] work is of a consistently high-quality and he has always delivered on time and on budget. Most importantly, he is very trustworthy, ethical, professional and fun to work with!”
– Bettina Cutler, Corporate Affairs Project Manager – OIympics, Australian Open, IBM ustralia.
“Zern is an excellent communicator, natural consultant and a great analyst-designer. He juggles multiple tasks with ease and manages vendors and suppliers with finesse – once Zern takes on a task you can completely rely on him to get it done – well.”
– Martin Apte, Software Project Consultant and Change Agent, TID.
“Zern is hugely generous with his time and expertise, surely the mark of a true thought leader. Whenever I get into conversation with someone on the topic of innovation and new ways of working, you can bet that Zern’s name pops up!”
– Robert Gerrish, Director and Founder, Flying Solo.
“I really LOVE working with you because you talk to the little people!”
– Sandra Corban, Chartered Accountants Program Assessments Team Leader.
Collaboration opportunity with
a Developer, Consultant or Designer…
Do you want to take your service offering to the next level?
Do you wish you could spend more time doing what you want to do?
Are you looking for the benefits of a work partner; without actually getting a partner or employee?
I am looking for like-minded, switched-on people in Perth, Western Australia, to work with. Find out more…