I help my clients transform problems into actions and outcomes; by collaboratively designing systems, processes, and communications.

I have 20 years’ experience in enterprise IT, technical/business communications, process improvement, and problem-solving facilitation. I use cross-disciplinary user-centred techniques from design, IT, business management, and counselling.

I have worked on diverse projects – solution design, UX/UI design, technical communications – across Australia and internationally. My clients range from multinationals, to non-profits, solo-businesses, and start-ups.

I am also a qualified adult educator, author, long-term blogger, and crisis/suicide intervention supporter.

I am interested in understanding people, untangle complexity, designing for the messiness of people, fostering creativity, and enabling efficacy and resilience.

Say hello! Tell me about your business, work, interests, and current challenges.