My Design Thinking-based process is an inclusive, integrative way to derive shared clarity first. Only when can all see the (same) forest do we move on to create the deliverables.

Your Expertise

You are the expert of your business and your industry. I work with your domain expertise to develop the most appropriate and authentic solution to your challenge. I have worked across different industries, on projects that fit with my values. More about Fit.

My Experience

My experience across diverse industries (arts, health, technology, pharmaceuticals, business, events…) enables me to bring different perspectives to your challenge. More about diverse work.

Review | Consult | Co-Design

My high EQ and training in counselling (non-judgemental empathy) and crisis support (focus and prioritisation) enable me to facilitate problem exploration, requirements/fact-finding and co-design charrettes effectively. These workshops also foster understanding, collaboration and buy-in. More about Expertise.

Insights | Ideas | Clarity | Involvement

Clarity is that A-ha! lightbulb moment when we finally see the pattern hidden in a chaotic situation; through breaking it down and examining it from different angles. I use a variety of techniques including: inquiring questioning, identifying and challenging established beliefs, prioritisation, grouping, and reframing. Involvement and buy-in are often beneficial side-effects of the inquiry process.

Write | Design | Manage

I bring a range of skills to create tangible deliverables. These can be complete ready-to-deploy items, or briefs and content scaffolding/wireframes that will be passed on to other suppliers like designers, programmers and copywriters. More about Expertise.

Applications | Processes | Content | Solution

My work has delivered value across the domains of Business Innovation, Business Processes, Web/Touchscreen/Mobile Apps, and Multidisciplinary Design/Content creation. More about Services.

Basis in Design Thinking

Effective design thinking relies on clarity. My Design Thinking Creative Problem-Solving Framework is a user-centred, solution- and strength-based approach to problem solving. It powerfully leverages both blue-sky creative play and rational decision-making/analysis to craft innovative solutions.

Integral part of Agile

Shared clarity is an essential part of the Agile project methodology. Cycles of small execution steps and regular clarification of queries (changes and approvals) affords a faster pace with better sync across all stakeholders. See Agile, Change-embracing, Accelerated Projects.