eicolab: design thinking for business innovation

Opera Australia: A wonderful long-term relationship

I have been working with Opera Australia since late 1998. I won the bid to build their website against two much larger competitors; complete with their sales teams in smart suits. It was an early proof of the importance of being authentic in representing myself, having the real passion to make a difference to someone’s business, and genuinely caring for a client’s wellbeing.

Needless to say, I have a great relationship with their marketing department. I developed their website in 1999 (which continues to work flawlessly today). Over the years, I provided various functionality upgrades and consulted on matters relating to their web strategy.

One of the most rewarding aspects was helping the Opera Australia team understand web technology; and as a result embrace the Lotus Domino content management system. They now know more about what is possible with the system than me!

Most recent, I have been involved in conducting a series of fact-finding sessions with their employees to gather requirements and ideas in preparation for the next big step forward in the evolution of their website and their use of web technology.