Multifaceted Interests

Understanding Complexity Humanity Ingenuity Efficiency Efficacy

I am interested in:

  • Understanding people, systems, interactions.
  • Transforming chaos and complexity.
  • Designing to embrace the messiness of humanity.
  • Fostering and leveraging the innate creativity of people.
  • Enabling efficacy and resilience of individuals and teams.

I like models for understanding and working with:

  • People and emotions
  • Systems and relationships
  • Analysing situations
  • Solving problems
  • Getting things done more effectively

Most recent blog post:

Interrogation vs Inquiry

Interrogation vs Inquiry

Traditional fact-finding tend to revolve around Why. Why did this happen? Why were these things done? Why weren't these measures implemented? Appreciative Inquiry tends to revolve around How. How did this situation come to be? How could we do better? How can we change...

See the full blog.

Posts about models and frameworks:

Strategy formulation framework

Here is a visual summary of the key components that go into any strategy. This can be used as a working checklist and document framework, to ensure that key aspects of a strategy are considered and...

Freedom and responsibility

We all know the adage “with freedom comes responsibility.” Some of us belief strongly in a completely free market, where businesses are free to produce and sell with as little (or no) regulation from external parties. I really don’t believe business as it is...

Re-thinking Cheap Fast Good – a much better diagram

I wrote about the possibility of achieving Cheap Fast and Good recently, and the price you'd have to pay for that. A post on the Art & Design Facebook page provided an excellent graphic as follows: (Thanks to Debra for sharing this link.) And with my modifications...

Self-regulation is an illusion

Self-regulation, to ensure that a business acts ethically, does not work because the current model of business places too much priority on the bottom line. So long as the primary overriding singular goal of business is to make profit, self-regulation will fail. We see...

When is 4G not 4G?

When Apple calls their new iPad "4G LTE" when it can't operate as a 4G device at all outside of five networks in the US and Canada. From the Apple website (screengrab above), The 4G moniker was clearly used as a means to differentiate the "new" iPad from the iPad 2....

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Posts of checklists:

A Problem-solving checklist

The questions below, which are by no means exhaustive or definitive, are guides to analyse each stage of a project. The two columns on the right remind us to be aware of, and solve for, both the technical and people aspects of problems. Technical Emotional...

Japan day 1 – the small town metropolis

Tokyo is big. I know this. And yet the first powerful gut reaction to it was – it’s a lovely, quiet, gentle town. It felt fundamentally, palpably good. In a way I had not felt about any other city of this size. Yes there are loads of people. But they don’t seem to get...

Celebrating failed business partnerships – send me your stories

I am collecting personal anecdotes for a book project. Have you been involved in a failed business partnership or project collaboration? Please share your story with me! Abstract As anyone who has been driven to start a business knows, our grand dreams and visions are...

Greed is a game

“Greed is a game played with logic only and no morals.” Scarlett Thomas. I spotted a few books in Borders recently that dealt with clinical techniques to achieve various ends without dealing with the moral aspects: How to get women, How to win wars, How to get power…...

Design process

This is a nicely written and illustrated post showing the design process steps a web designer takes from conception through to delivery.

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