Multifaceted Interests

Understanding Complexity Humanity Ingenuity Efficiency Efficacy

I am interested in:

  • Understanding people, systems, interactions.
  • Transforming chaos and complexity.
  • Designing to embrace the messiness of humanity.
  • Fostering and leveraging the innate creativity of people.
  • Enabling efficacy and resilience of individuals and teams.

I like models for understanding and working with:

  • People and emotions
  • Systems and relationships
  • Analysing situations
  • Solving problems
  • Getting things done more effectively

Most recent blog post:

Can your business bank help (with innovation)?

Can your business bank help (with innovation)?

A bank is necessity a conservative, cautious, slow to react or change organisation. That is their DNA, tied in with their business requirements and industry identity. Who would go to a bank that is on the cutting edge; where chaos, uncertainty, and bleeding occurs?!...

See the full blog.

Posts about models and frameworks:

The Power Paradox

These are my highlights from Dacher Keltner's article The Power Paradox which takes a more humane and positive look at the idea of power, contrary to the Machiavellian views of Robert Greene's The 48 Laws of Power. [The belief] that attaining power requires force,...

Design and scale

When you design small and just scale up to a larger size, it can look weird. What looks great at the size of a brick can look disturbing enlarged to the size of a car. The photo above show two HP printers. You can see they share the same design language*. The one on...

When good business sense makes zero sense

We generally subscribe to a set of beliefs about what makes “good business sense”. This is part of the belief that business is a set of activities dedicated primarily to the making of profits, and is divorced from life and devoid of emotions. In Western Australia,...

An exemplary phone recording

I had to ring my mobile phone insurer recently to make a claim when I lost my phone. The introductory recording struck me as particularly well done. This was the sequence of information presented by the recording: Identity confirmation – yes indeed I have reached the...

Thinking of writing a best seller?

David Dale's blog post on the Sydney Morning Herald provides food (and stats) for thought. My 10 minute take on what the patterns are: Important reference books (Guinness World Records:2007) which makes great gifts for just about anyone, even if you don't remember...

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Posts of checklists:

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