Understanding Complexity Humanity Ingenuity Efficiency Efficacy
I am interested in:
- Understanding people, systems, interactions.
- Transforming chaos and complexity.
- Designing to embrace the messiness of humanity.
- Fostering and leveraging the innate creativity of people.
- Enabling efficacy and resilience of individuals and teams.
I like models for understanding and working with:
- People and emotions
- Systems and relationships
- Analysing situations
- Solving problems
- Getting things done more effectively
Most recent blog post:
A bank is necessity a conservative, cautious, slow to react or change organisation. That is their DNA, tied in with their business requirements and industry identity. Who would go to a bank that is on the cutting edge; where chaos, uncertainty, and bleeding occurs?!...
See the full blog.
Posts about models and frameworks:
These are my highlights from Dacher Keltner's article The Power Paradox which takes a more humane and positive look at the idea of power, contrary to the Machiavellian views of Robert Greene's The 48 Laws of Power. [The belief] that attaining power requires force,...
When you design small and just scale up to a larger size, it can look weird. What looks great at the size of a brick can look disturbing enlarged to the size of a car. The photo above show two HP printers. You can see they share the same design language*. The one on...
We generally subscribe to a set of beliefs about what makes “good business sense”. This is part of the belief that business is a set of activities dedicated primarily to the making of profits, and is divorced from life and devoid of emotions. In Western Australia,...
I had to ring my mobile phone insurer recently to make a claim when I lost my phone. The introductory recording struck me as particularly well done. This was the sequence of information presented by the recording: Identity confirmation – yes indeed I have reached the...
David Dale's blog post on the Sydney Morning Herald provides food (and stats) for thought. My 10 minute take on what the patterns are: Important reference books (Guinness World Records:2007) which makes great gifts for just about anyone, even if you don't remember...
Posts of checklists:
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