Understanding Complexity Humanity Ingenuity Efficiency Efficacy
I am interested in:
- Understanding people, systems, interactions.
- Transforming chaos and complexity.
- Designing to embrace the messiness of humanity.
- Fostering and leveraging the innate creativity of people.
- Enabling efficacy and resilience of individuals and teams.
I like models for understanding and working with:
- People and emotions
- Systems and relationships
- Analysing situations
- Solving problems
- Getting things done more effectively
Most recent blog post:
The ability to have respectful, calm, rational, considered, fact-based discussion is a core of resolving conflict. These are the biggest obstacles to constructive discourse: 1. Belief/faith: opinions and interpretations over verifiable facts. We are all attached to...
See the full blog.
Posts about models and frameworks:
A business seldom has just a single audience group to communicate with. Tailoring the amount and type of information to each audience group, based on the level of knowledge that they already have about your field and your business, can maximise your communications...
Shared clarity is a critical part of any problem solving process. Only when all the stakeholders see the (same) forest can we move on in sync to create the appropriate deliverables. Strategic design processes understanding, knowledge, and ideas to arrive at a point of...
Creative Problem-Solving Framework "Complacency with our traditional judgement based thinking methods is not enough. Our existing thinking habits are excellent just as the rear wheel of a motor car is excellent but not enough. We need to put far more emphasis on...
In innovation land, “if it ain’t broke, break it!” is a common sentiment coined by Tom Peters I think. All too often businesses stick to doing the same things because humans don’t really like change all that much. The risk is, sooner or later someone else is going to...
This post is a follow on from my previous post Office 2007 Ribbon follow-up. Hypothesis: The tools we use everyday should not change radically or frequently. Doing so will negatively affect the usefulness of that tool. Consider the controls of your car, the layout of...
Posts of checklists:
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