Multifaceted Interests

Understanding Complexity Humanity Ingenuity Efficiency Efficacy

I am interested in:

  • Understanding people, systems, interactions.
  • Transforming chaos and complexity.
  • Designing to embrace the messiness of humanity.
  • Fostering and leveraging the innate creativity of people.
  • Enabling efficacy and resilience of individuals and teams.

I like models for understanding and working with:

  • People and emotions
  • Systems and relationships
  • Analysing situations
  • Solving problems
  • Getting things done more effectively

Most recent blog post:

Continuum of customer service care factor

Continuum of customer service care factor

Disinterest: I don’t care about what you need. I’ll help you if I want to and when I am ready. Customers are an annoyance. Self Interest: How much money can I make off you? Customers exist to enable my success. They should be so lucky to have me serve them. Balance:...

See the full blog.

Posts about models and frameworks:

The developing, the developed and the brave new world to come

Given the access to the same technology and knowledge, coupled with the hunger for rapid growth, the developing world is fast catching up to the developed world in just about every way – according to Fredrick Härén in this book The Developing World. Here’s the model I...

Taking a sabbatical

Dear readers, I am about to kick off my sabbatical this Sunday by flying to the Middle East for several weeks of sightseeing. My plan is to post my thoughts each day and some images; assuming I am not too knackered given the daily 7:45am starts. I will also share my...

The age of crises

We seem to be living in an age of crises. Environmental, political, religious, ethics, meaningfulness, relationships … you name it – there’s a crisis for it. Where there are crises there are opportunities of course. Here’s a framework for thinking about the...

Digital media opportunities – Part 8: e-politics and e-government

Where there are people, you get politics. It is thus not surprising that when enough people are on the Internet, e-politics become a tangible force. Three examples come to mind: the GetUp grassroots political movement in Australia, the Obama election campaign which...

Digital media opportunities – Part 2: Latent foundational technologies

Technology is abundant and prevalent at least in the industrialised world. A lot of the available power lay hidden in corporate server farms. Corporate licensing schemes have deployed much powerful framework/foundational technologies inside corporations like Microsoft...

Page 12 of 22« First...1011121314...20...Last »

Posts of checklists:

Branding ABC

Three pillars of branding A brand is a convenient handle that encapsulates both the tangible and intangible qualities of a business, a project, a product or a person. Your brand is made up of your Actions, your Beliefs, and your Communications. The first two elements...

Page 12 of 12« First...89101112