Multifaceted Interests

Understanding Complexity Humanity Ingenuity Efficiency Efficacy

I am interested in:

  • Understanding people, systems, interactions.
  • Transforming chaos and complexity.
  • Designing to embrace the messiness of humanity.
  • Fostering and leveraging the innate creativity of people.
  • Enabling efficacy and resilience of individuals and teams.

I like models for understanding and working with:

  • People and emotions
  • Systems and relationships
  • Analysing situations
  • Solving problems
  • Getting things done more effectively

Most recent blog post:

Why hotdesking is broken

Why hotdesking is broken

Our sense of belonging to a group, an organisation, a tribe, etc is rooted in location/space as well as in social/psychological factors. Whether consciously or otherwise, we have a sense of belonging to the organisation employing us. Our cubicle/desk/office is our...

See the full blog.

Posts about models and frameworks:

Mechanistic Processes vs Guiding Principles

Mechanistic Processes Processes solve problems by applying predefined reactions/steps to anticipated challenges. A person running the process needs only to know when to execute which step. A typical business process is necessarily rules-based and mechanistic: Do this,...

How to become more innovative

You want to be a doctor? You go to medical school. You spend the specified amount of time and money. And you become a doctor. It is a straightforward path. You want to be innovative? That route is nowhere near as direct or clear. No matter how attractively packaged...

What drives a closed mind?

What would compel someone to be so rigid, inflexible and exclusive with their thinking that they end up disrupting discussions and alienating themselves from groups? I noticed these unhelpful and disruptive behaviours from someone in a group ideation session recently...

Selling game alphas is the ultimate lean

Game companies selling alpha-release (essentially unfinished, work-in-progress) games has to represent the ultimate in lean. More game companies seem to do this. Instead of taking the more conventional, longer process of building the complete product,  testing,...

Idea banks and the need for curation

This is Bjercke og Eliassen's idea bank in the National Museum of Architecture in Oslo. Bjercke og Eliassen are Norwegian architects who build many of Oslo's landmark buildings between 1914 and 1960. Their idea bank contains 1600 postcard, prints and photographs from...

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Posts of checklists:

Can your business bank help (with innovation)?

A bank is necessity a conservative, cautious, slow to react or change organisation. That is their DNA, tied in with their business requirements and industry identity. Who would go to a bank that is on the cutting edge; where chaos, uncertainty, and bleeding occurs?!...

Over-marketing?

In the age of Brand You, is it possible to be too well marketed? At some point in the pursuit of marketing perfection, we risk crossing the line into in-authenticity. We see it in many personality-driven businesses. When everything is so perfectly and slickly done...

Mechanistic Processes vs Guiding Principles

Mechanistic Processes Processes solve problems by applying predefined reactions/steps to anticipated challenges. A person running the process needs only to know when to execute which step. A typical business process is necessarily rules-based and mechanistic: Do this,...

When strong emotions override communications

Strong emotions can get in the way of constructive dialogue and communication. They can be triggered in either party in the dialogue. And they can spread - each party can pick up the other’s strong emotions. Strong emotions interrupt our ability to think rationally....

Five steps to tyranny

This documentary explored why normal everyday people do horrible things or allow horrible things to happen; and consequently how tyranny arises out of ordinary societies. These lessons are relevant to organisations too. It takes five steps to create tyranny in a given...

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