Posts in category: Model

Mechanistic Processes vs Guiding Principles

Mechanistic Processes vs Guiding Principles

Mechanistic Processes Processes solve problems by applying predefined reactions/steps to anticipated challenges. A person running the process needs only to know when to execute which step. A typical business process is necessarily rules-based and mechanistic: Do this,...
How to become more innovative

How to become more innovative

You want to be a doctor? You go to medical school. You spend the specified amount of time and money. And you become a doctor. It is a straightforward path. You want to be innovative? That route is nowhere near as direct or clear. No matter how attractively packaged...
What drives a closed mind?

What drives a closed mind?

What would compel someone to be so rigid, inflexible and exclusive with their thinking that they end up disrupting discussions and alienating themselves from groups? I noticed these unhelpful and disruptive behaviours from someone in a group ideation session recently...
Selling game alphas is the ultimate lean

Selling game alphas is the ultimate lean

Game companies selling alpha-release (essentially unfinished, work-in-progress) games has to represent the ultimate in lean. More game companies seem to do this. Instead of taking the more conventional, longer process of building the complete product,  testing,...
Idea banks and the need for curation

Idea banks and the need for curation

This is Bjercke og Eliassen’s idea bank in the National Museum of Architecture in Oslo. Bjercke og Eliassen are Norwegian architects who build many of Oslo’s landmark buildings between 1914 and 1960. Their idea bank contains 1600 postcard, prints and...
Tools and operating frameworks

Tools and operating frameworks

Tools We have long built tools as a species. In recent times these tools have been information-based: mobile apps, software, computing hardware, the Internet. We currently have acces to a plethora of tools complex and simple to help us with every imaginable task...
Cross-ed FTW

Cross-ed FTW

I had the privilege to attend the final presentation of MediaLAB Amsterdam students recently. The message from students and staff is clear: there is immense value in cross-disciplinary and cross-cultural team-based learning. Cross-ed rules! It is inspiring and...
Curating methodologies

Curating methodologies

I love models and methodologies. They codify real experience and hard-earned learning, and make them accessible to others. One challenge with models and methodologies is the sheer quantity of them, across different industries. Many of these can be really similar, and...
The potential in tools

The potential in tools

Looking through an exhibition about Irish silver, I found myself drawn more to the tools (the anvils) especially, than to the finished products. The tools promise infinite potential. Tools say “let’s begin.” Whereas the finished products are, well,...

Combining design thinking and applied psychology

I use three different problem-solving processes: Design Thinking, Crisis Support and Suicide First Aid. I see a great deal of similarities between them. There is a possibility to combine them to create a richer, more 360° approach. A hybrid process that is: Effective...
Knowledge transfer vs construction

Knowledge transfer vs construction

Constructed knowledge is “knowledge discovered through exploration or inferred from constructs (mental models made to fit a particular frame of reference) by examining and questioning the available information. In comparison, directed knowledge is ‘ready...

Design + applied psychology: A hybrid problem solving process

This is a work-in-progress hybrid process that combines three problem-solving processes I use regularly; Design Thinking, Crisis Support and Suicide First Aid: The design process strengths: creative exploration, collaboration, co-design buy-in, problem definition,...
Helping people build loyalty

Helping people build loyalty

Helping people usually involves helping them solve problems they are facing. AKA relieving their pain. A study in the Harvard Business Review shows that companies build customer loyalty through quickly solving problems, not by extraordinary acts of service. Via 5 Ways...
Dell Venue 8 Pro opportunity missed

Dell Venue 8 Pro opportunity missed

Image via Dell. After several months of struggling through growing disappointments with a brand new Dell Venue 8 Pro tablet, I finally returned it (with some relief) after it yet again refused to wake/start up. Good bloody riddance. The purchase started promising...

Lifeline skills in consulting – Part III

Understand context, gather information, and analysis skills Lifeline crisis support skill Applied to consulting Meeting each client at where they are now; not where they were, or should be. Generally asking men “What do you think of…” and women...
16 New Rules of Business

16 New Rules of Business

Hire outside the box. Time shift your team. Do a bit of everything. Tune out. Be transparent. Enforce a hard stop. Don’t think in annual terms. Splurge on things that are often overlooked. Toss out the projections – your business is you. Embrace a hybrid...
Two things the world need today

Two things the world need today

1. Integrative thoughts and actions. Image courtesy Shutterstock. Industry is getting too specialised. Society is getting too polarised. Time to bring it together. Seeing, understanding and working with the connection between ideas, knowledge pools, Making links;...
Black and white thinking

Black and white thinking

Black and white thinking is a common thinking pattern we all get caught up in now and then. Black and white thinking happens when our brains quickly polarise a situation, often unconsciously, to a simple black or white, good or bad. It is a survival mechanism we have...
The mastery-boredom cycle

The mastery-boredom cycle

Do you get bored after you have mastered something? Walking away from something you have just mastered may not be the wisest move. In his Forbes article, Neil Kane discusses How To Overcome The Boredom That Follows Mastery. I have summarised his recommendation in the...
Designing for happiness

Designing for happiness

The following four factors for happiness may be useful as the basis for designing user experiences (processes, services, and user interfaces.) Material in quotes were from SlideShare. Questions are my value-add. “Autonomy – feeling that your activities are...
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