eicolab: design thinking for business innovation

Thoughts

Deviants in the boardroom

karaokecapitalism.thumbnail.jpgDesperate for innovation? Need genuinely great breakthrough ideas? Still staring at the same old same old faces around your boardroom table praying for a 100W light bulb?

In “Karaoke Capitalism”, Jonas RidderstrÃ¥le and Kjell Nordström advocates the “inclusion and participation of deviants in the strategic decision-making process”.

If you see suits around your boardroom table, you need someone who is uncomfortable in one. In fact, …

Great cards

Focus on what the person does, not his/her title: http://www.garrettdimon.com/archives/down-with-titles

It is ALWAYS the little things…

… that make the most profound impact.

Over coffee with a friend a few days ago, I recounted the story of meeting Robert Gerrish for the first time.

At one point in the conversation, he looked directly at me and said: “How can I help you?”. This utterly open, genuine and generous offer, in 5 little words, said more than any fancy speech would have. It was an absolute …

How to cut costs and wreck a business

Here’s a great example of classic short-term DUMB management thinking (true story):

The company in question has about 20 employees. They work as a tightly knit team, often depending on each other to get the job done.

One day, management decides a cost cutting initiative was in order, just because. So what did they do? They stopped refilling the biscuit tins. And decreed a freeze on the purchase of birthday …

Work with “consultants”? Buy this sign

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“The first pancake is always lumpy.”

Isn’t this is just the best quote about embracing mistakes as part of the journey towards success?!! The man who said this is Genia Landa.

A big THANK YOU to Glenn Capelli of The True Learning Centre for sharing this. (If you give a damn about learning and professional development, you must check out Glenn.)

Spilt milk

I was in a cafe recently (yet another meeting in the sun with good coffee) and a woman next to us spilt her just-bought large cup of drink. She was so embarrassed and distressed she left the cafe.

Here’s a free idea for cafe owners: how about introducing a standard practice whereby anyone who spilt their drink (accidentally!) gets given another one on the house, and a cookie? (And …

“Computer says … No.”

Those of us who watch “Little Britain” would no doubt be familiar with the bank clerk sketch.

She would listen to the customer, then offer a seemingly-perfect product to the customer. The customer would be delighted, and keen to sign-up.

The bank clerk would then tap on her computer, and after a pause, turn to the customer and say i a deadpan voice “Computer says no.” The sketch …

Good, fast and cheap

An oldie but a goodie: For any given endeavor, you can only achieve 2 out of the following 3 outcomes.

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What will be in demand

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This photo is of a posting on a pin-up wall in the Danish Design Centre where visitors are invited to indicate what they think will be in short supply in the future.

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