Desperate for innovation? Need genuinely great breakthrough ideas? Still staring at the same old same old faces around your boardroom table praying for a 100W light bulb?
In “Karaoke Capitalism”, Jonas RidderstrÃ¥le and Kjell Nordström advocates the “inclusion and participation of deviants in the strategic decision-making process”.
If you see suits around your boardroom table, you need someone who is uncomfortable in one. In fact, …
… that make the most profound impact.
Over coffee with a friend a few days ago, I recounted the story of meeting Robert Gerrish for the first time.
At one point in the conversation, he looked directly at me and said: “How can I help you?”. This utterly open, genuine and generous offer, in 5 little words, said more than any fancy speech would have. It was an absolute …
Here’s a great example of classic short-term DUMB management thinking (true story):
The company in question has about 20 employees. They work as a tightly knit team, often depending on each other to get the job done.
One day, management decides a cost cutting initiative was in order, just because. So what did they do? They stopped refilling the biscuit tins. And decreed a freeze on the purchase of birthday …
Isn’t this is just the best quote about embracing mistakes as part of the journey towards success?!! The man who said this is Genia Landa.
A big THANK YOU to Glenn Capelli of The True Learning Centre for sharing this. (If you give a damn about learning and professional development, you must check out Glenn.)
I was in a cafe recently (yet another meeting in the sun with good coffee) and a woman next to us spilt her just-bought large cup of drink. She was so embarrassed and distressed she left the cafe.
Here’s a free idea for cafe owners: how about introducing a standard practice whereby anyone who spilt their drink (accidentally!) gets given another one on the house, and a cookie? (And …
Those of us who watch “Little Britain” would no doubt be familiar with the bank clerk sketch.
She would listen to the customer, then offer a seemingly-perfect product to the customer. The customer would be delighted, and keen to sign-up.
The bank clerk would then tap on her computer, and after a pause, turn to the customer and say i a deadpan voice “Computer says no.” The sketch …
An oldie but a goodie: For any given endeavor, you can only achieve 2 out of the following 3 outcomes.


This photo is of a posting on a pin-up wall in the Danish Design Centre where visitors are invited to indicate what they think will be in short supply in the future.