Posts in category: Technology

Mobile power

Mobile power

Do you travel with a spare battery for your phone? On the most recent trip to Europe, I used my phone to store travel information like itineraries and hotel vouchers, navigate cities, collect my thoughts (write!), communicate with friends, access exhibitions, and...
Credit card customer experience consistency

Credit card customer experience consistency

Many of our customer experiences are amalgamations of services provided by different suppliers. Take for example, the use of a credit card when travelling abroad, like the 28 Degrees Mastercard I use. In Ireland, the card did not work at all retailers (even when all...
Selling game alphas is the ultimate lean

Selling game alphas is the ultimate lean

Game companies selling alpha-release (essentially unfinished, work-in-progress) games has to represent the ultimate in lean. More game companies seem to do this. Instead of taking the more conventional, longer process of building the complete product,  testing,...
Idea banks and the need for curation

Idea banks and the need for curation

This is Bjercke og Eliassen’s idea bank in the National Museum of Architecture in Oslo. Bjercke og Eliassen are Norwegian architects who build many of Oslo’s landmark buildings between 1914 and 1960. Their idea bank contains 1600 postcard, prints and...
The potential in tools

The potential in tools

Looking through an exhibition about Irish silver, I found myself drawn more to the tools (the anvils) especially, than to the finished products. The tools promise infinite potential. Tools say “let’s begin.” Whereas the finished products are, well,...
UX lies beyond just the screen

UX lies beyond just the screen

Moving between a brand new Airbus A380 and an elderly Boeing 777 in a single (long) journey, operated by the same airline, provided the perfect opportunity to experience the same inflight entertainment system in two different use contexts. Naturally, the newer plane...
Phone loss contingency idea

Phone loss contingency idea

This is a great travel idea thanks to my local Optus shop. The challenge: How can I continue to have access to my phone account if I were to lose my handset while overseas? Because of 2-factor authentication, I need my phone account to access my online banking (as...
Feeling and Being in UI/UX design

Feeling and Being in UI/UX design

“The fundamental human desire for a feeling of safety and security – even though this feeling may be only indirectly related, at best, to being more safe or secure.” From The Antidote: Happiness for People Who Can’t Stand Positive Thinking by Oliver Burkeman....
Dell Venue 8 Pro opportunity missed

Dell Venue 8 Pro opportunity missed

Image via Dell. After several months of struggling through growing disappointments with a brand new Dell Venue 8 Pro tablet, I finally returned it (with some relief) after it yet again refused to wake/start up. Good bloody riddance. The purchase started promising...

Wilful ignorance about the Internet

Why is the government so bent on stuffing up the internet? They don’t understand the technology and: a. Refuse to learn or consult experts. b. Don’t care about wanting to learning. c. Lack the cognitive ability or have some learning difficulty. And/or do...
Why I keep Opera around

Why I keep Opera around

I live primarily in Chrome now, even more so since I moved away from using Outlook mail and calendar. So why do I have the Opera browser installed on my phone still? Because when I double-tap on a web page, I get a zoomed-in legible view with the text automatically...
One simple change to increase web form usability

One simple change to increase web form usability

There is a very good reason why we write long numbers as smaller clusters of 2, 3 or 4 numerals separated by spaces. Breaking down long sequences of numerals with spaces helps us read, copy and check these numerals more rapidly and more accurately. We even insert...
Circular menu done Material Design right

Circular menu done Material Design right

The Google Material Design time picker is a beautiful piece of work. You tap on the hour or minute component of the time to initiate setting the hour or minutes. The concentric display of 12-hr and 24-hr clocks is elegant and visually compelling. Especially if you...
Electronic note taking FTW

Electronic note taking FTW

Earlier this year, I found myself at a meeting on the other side of the planet (deliberately) without my laptop. I used my phone to take notes, draw diagrams to explain concepts, write up my thoughts and share the results afterwards. It does work! The phone...
Export from Freemind to Word outline

Export from Freemind to Word outline

If you use Freemind to plan a document before writing it in Word, this is how you export a Freemind map as a Word outline. From the File menu, choose Export then Using XSLT… For the XSL field, browse to and choose the mm2wordml_utf8.xsl file. On my computer, the XSL...
Two must-learn Word features

Two must-learn Word features

If you think and write long, structured documents, these are the two features in Microsoft Word you MUST learn. 1. Outline From: Create a document outline in Outline view The outline view and associated controls let you move, demote and promote topics. When you move a...
Real feel vs quantifiable measure

Real feel vs quantifiable measure

As part of any user experience (UX) design, we need to consider the feel of the service or product for the end user in their use context. Smartphones and tablets feel smooth, fluid and fast compared to PCs despite having significantly less powerful microprocessors...
Geek weekend: 68K Mac emulation

Geek weekend: 68K Mac emulation

I got the 68K Mac emulator Basilisk II running today, on an old Windows XP Pro laptop. It worked amazingly well; more than enough for a trip down memory lane. Including running old apps like Photoshop 3, Illustrator 5.5 and Alias Sketch 2.0.1; at a speed, and with an...

Project management models: Agile, PRINCE2 and PMBOK

The five broad stages of the PMBOK stake out the common baseline course along which every project inevitably runs As with all models and methodologies, these are ultimately guidelines only. To follow a methodology strictly is unwise; as is not following any at all. On...

Agile, change-embracing, accelerated projects

The Agile Methodology is typically associated with accelerated software development. The core principles of Agile can be effectively applied to general project work. Its iterative nature, marked with incremental milestones, and flat, open collaboration between...
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