Posts in category: Leadership

Video: Workplace Bullying

Bullying is a serious threat to an organisation’s ability to innovate, attract, leverage and retain talent. It is a leadership, HR and social responsibility challenge. This brilliant video is a great introduction to this insidious problem. It is important to...

My success indicators

This is a follow-up on my post about MaryEllen Tribby’s excellent Success Indicators. Here’s my version of MaryEllen’s Success Indicators. Successful People Unsuccessful People Sense of gratitude Sense of entitlement Inspires respect Demands respect...
Success indicators

Success indicators

MaryEllen Tribby recently shared her excellent Success Indicators after meeting Apple co-founder Steve Wozniak. According to Tribby , successful people: Have a sense of gratitude Forgive others Accept responsibility for their failures Compliment Read everyday Keep a...

Sangfroid

Sangfroid is professional conscious emotional detachment; approaching a problem or trying situation with calmness and dis-passion; or maintaining composure in difficult times. A healthy level of conscious, professional detachment is important to maintain concentration...

A safe place for challenging conversations

Challenging, sensitive, personal or confidential conversations are usually unavoidable whenever we gather project requirements, understand needs, and resolve problems/conflicts. Where we conduct these conversations can have a significant impact on the outcome. A safe...
A matter of will

A matter of will

A process of structured creative thinking (design thinking) + deep generalists is a powerful combination to deal with change. If we can consciously train people to use such a process, and value people who can think this way, then we can only be that much better...

Dare we shift beyond the short term?

Conventional business problem solving behaviour tend to be extremely short term. Next financial year. Next quarter. Next fortnight. Where the most critical issues are ignored in favour of the noisiest issue. It can also be very personal-interest-centred: my golden...

Evolution by stealth

Perhaps a more realistic approach to humanising business practice is to ask “how can we work with acknowledged human behaviours?” We know people are driven by greed, and that business is set up right now to be driven by a profit motive. So how do we leverage these...
Apple a narcissistic organisation?

Apple a narcissistic organisation?

I came across the following characteristics of a narcissistic organisation on SlideShare. The first organisation that came to mind as I was perusing this was Apple. Their actions seem to fit a lot, if not all, of the following characteristics (my paraphrasing): Some...

The organisational ego

In The Power Of Intention – Learning To Co-Create Your World Your Way, Dr. Wayne W. Dyer wrote about the six primary ingredients of ego: I am what I have. I am what I do. I am what others think of me. I am separate from everyone. I am separate from all that is missing...

Change: the collective vs the individual

One of the things about life I am struggling to accept is that collectively, we find it really hard to give a damn. Time and time again, our collective “care factor” on huge problems or grand challenges – like poverty, health, education, social justice, environmental...
Doing the opposite

Doing the opposite

A fellow Design thinker wrote to me in the course of an email conversation: “One of the most influential moments in the last year was seeing Prof Muhammad Yunus, Nobel Prize winner and founder of the Grameen Bank, talk about how he set up the Bank, and the system of...

What price for business success

Most of us share an innate sense of right and wrong, empathy with, and consideration for others. These are the fundamental traits we have evolved to engender stable, cohesive societies. We also tend to act more humanely as individuals than we do as a group, especially...
Businesses as people

Businesses as people

(Image from Cheezburger.com) If businesses want to be treated as people, then they must also be accountable as people. A person who engages in sociopathic or illegal activities is accountable to society for those behaviours, and may be subject to medical treatments or...

Don’t be the tool

Your business is a tool, to help you further your cause and enable your life. In trying to be more “business-like” we lose our authenticity as individuals. We start to talk like the tool. We relate to other people as a tool. We become the tool; just like many others...

The myth of trying to change people

One of the recurring sources of frustration in life seems to be our desire to change other people, and the futility of all such attempts. Changing people when they don’t want to change is like herding cats. Everyone involved ends up being frustrated (and sometimes...

A means to an end

Business is a tool. A means to an end. Business (the exchange of value between parties) is a human activity. There is nothing inherently right or wrong about this activity. It is also an end in itself. The waters of judgement get muddier (bloodier!) when we start...
Two Diamonds: Look deeper for better fit

Two Diamonds: Look deeper for better fit

Financial problem? We need an accountant. Data storage problem? Buy some network attached storage. Brand differentiation problem? Call a brand expert. This may seem obvious, but it can also be symptom-fixing. In not looking at a problem deeply enough, we miss...
Evaluating design

Evaluating design

Most people seem to evaluate a piece of design primarily at a visual/emotional level. Discussions involve words like beautiful, cool, attractive, like, love and so on. While there is an undeniable emotional aspect to design, evaluating it mainly on looks diminishes...

Social drives evolution from within

Social connectivity (enabled by social media and 21st century global communications) disrupts silos and hierarchies. Social nets are woven through specialisation silos, over org charts, across geographically and socio-economically dispersed people. It is the mechanism...
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