eicolab: design thinking for business innovation

Features

Climate change – I told ya so

storm.thumbnail.jpgI just have to get this out of my system, so bear with me.

I have been aware of global warming and climate change since my teens – which is is quite a while ago. Anyone who vaguely reads anything of substance surely can’t help but be aware of the climate issue. Anyone who even remotely thinks surely realise that in a closed system that …

Life intelligence (LQ) for your business

lqmeter.thumbnail.jpg“People with high LQ value life and invest it wisely in what really matters in the larger scheme of things. They do not ask how they can get the most from life, but how they can give their uttermost to life. Their starting point is not how they can be happy, rich and famous, but how they can be most useful …

What is Astroturfing?

fakegrass.thumbnail.jpg“…the term astroturfing describes formal public relations (PR) campaigns that seek to create the impression of being a spontaneous, grassroots behavior. Hence the reference to the “AstroTurf” (artificial grass) is a metaphor to indicate “fake grassroots” support.

The goal of such a campaign is to disguise the agenda of a client as an independent public reaction…”

Read the full entry on wikipedia.

As the …

Baby food blow-up

The customer is not always right. A real relationship demands two-way respect. You need to respect your customers, and they need to respect you in return.

The following a true story – I saw it with my very own eyes as I was sitting at a café writing up my notes after a meeting.

A middle-aged woman turned up with her baby and a friend. After she placed her order, …

System builders affect culture

The people who build systems unconsciously or consciously affect the culture we live in. Their unique world view, cultural quirks, and beliefs will inevitably seep into the systems they build. These systems then become ways to export the creators culture to others.

Example: games that fetishises women – think Lara Croft. As with all craftspersons, game developers design and build what they themselves want. And given a lot of …

The four hour day

Trish Weston floated the idea of a four hour day on Flying Solo. Her point is: Out of the eight official work hours, only four are truly productive. The rest is spent on stuff that doesn’t really add that much value.

I tend to work more efficiently when there is some sort of deadline. Making four hours of each day count is a form of deadline. Whole-day client engagements …

Help stop global warming at work

Here are simple things you can do at work to reduce your contribution to global warming:

Get large LCD monitors.

Avoid printing things. I suspect most people print things more out of habit than necessity.

Good quality large LCD monitors are available now at great prices. Consider upgrading all your monitors to 19″ or larger LCDs. That way, you can read emails, documents, and web pages comfortably on-screen. Pivotable displays are …

Sometimes, the answer lies in turning it sideways

One of the techniques I use when struggling with a problem is to force myself to look at it from different angles. This is done by: Asking the right questions to reveal hidden insights. Looking at what is in front of me from different angles. Turning things on their sides.

Here’s a fun and useful example of this approach:

Recently, I got it into my head that I’d be so …

Beyond “work-life balance” to simply “life”

Speaking of integrative – perhaps it is worth meditation on not splitting home and work, but rather a holistic approach to your craft that is a seamless and fluid combination of “work” and “non work”. I am consciously going down this path this year – there is no work vs non work, but rather, there is only the main thought of how I want to spend the time …

Showing visitors around your city

Remember the last time you showed someone from out of town around your city? You start seeing things through their eyes. You notice the little things – the state of the pavements, the state of the general population, the quality of the public transport system, the smells in the air…

We humans are good at taking things for granted – ignoring the things around us that don’t change much …

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