eicolab: design thinking for business innovation

Ethics

How do you want to succeed?

You can become a success through playing by your own rules (ethics and morals), working to your own higher purpose, and chasing your own dreams.

Or you can do what everyone else is doing, adopt their ethics and morals, and chase the conventional definition of success.

You can’t do both. Your rules; your life. Or not.

Working class outsourced

“In Australia, we no longer have a working class. It has been outsourced and off-shored. We just have the poor.” Thanks Mark for this profound point. It has implications on how we work as a nation, and how businesses work as a whole in first world countries in general. Is your business contributing to this?

Smelly improvement

I discovered how difficult it is to buy a simple room air freshener today.

I am thinking something plonko simple – a bottle of liquid or gel, and an opening to let the smell out. What I was faced with was a plethora of unnecessarily complicated, bitsy, and shamefully wasteful “innovative” air fresheners. Wind tunnel streamlined objects with multi-speed fans, batteries, springs, gears, electronics, timers, sensors, microchips, optional accessories, …

Toxic business creates togetherness

One of my friends in Western Australia worked for a really nasty business. You know, one of those toxic ones run by horrid people, that churn through talent, and spit them out the other end filled with the absolute conviction that they will never, ever go there ever again.

The thought was this: thanks to this toxic business, there is now a group of talented people (who did not …

Still not getting it

I just had another spam phone call from a certain large telco. Apparently I have magically qualified for another of their specials.

From a customer conversion point of view, these were the challenges presented to me:

To determine how much I will save with the offer, I need to dig out my phone bills. I was having dinner.
The spammer started rattling off all these convoluted combinations of rates, plans, and …

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