How to lie in a post-truth world

In this age of post-truth politics and alternate facts, lying had never been more in the public eye. We see it in politics and in marketing; in the…

Problems in an ego-driven business

When a business is primarily driven by the owner’s ego, the following problems often arise: Wrong priorities: The ego’s needs come first. Everybody else, including customers, must come…

Five steps to tyranny

This documentary explored why normal everyday people do horrible things or allow horrible things to happen; and consequently how tyranny arises out of ordinary societies. These lessons are…

Marketing masks mediocrity

Marketing can mask mediocrity. And indeed, a lot of marketing is being used to pass off mediocre products and services as more than they are. And in the…

The normalisation of sociopathy

It was disturbing to read through the comments on this article about what working for Apple is like. It is of course reasonable to expect some level of…

Audacity vs arrogance

Arrogance is not audacity. On the surface they may initially appear to be synonymous. I have certainly mistaken one for the other. So how do we tell these…

Another pointless and wasteful design?

I came across this ANDREA Air Purifier on inhabitat and couldn’t quite get my head around it. See the video making some astonishing claims here. How can sticking a plant inside an…

See no evil, hear no evil, speak no evil

Excuses for not improving

These common excuses keep organisations stuck repeating the same mistakes or unethical behaviours. Tradition: We have always done this. Rules: We just do what we are told we…

tyranny-of-defaults

The tyranny of defaults

I came across this concept recently: the defaults a system is rolled out with often become the unseen and unquestioned status quo. A system can be an enterprise…

innovation

Driving innovation vs driving chaos

Food for thought from Alistair Dabbs’ article Innovation creates instability, you say? BLASPHEMY, you SCUM: Innovation is the buzzword of the moment. … it has become a licence…

Fashion changes

I snapped this outside a Westfield last month. Fashion changes. That is the whole point. So what? We may be tempted to dismiss this as more vacuous advertising…

Pain and invoicing for work

We are not very good at remembering pain. When experiencing immediate pain, we would do anything, pay any amount, and do anything to be rid of it. This…

The Cycle of Abuse in the workplace

Workplace bullying is expensive! “The Report estimated that workplace bullying costs the Australian economy between $6 billion and $36 billion every year and that a workplace bullying cases…

Making an impact authentically

Making a significant impact on the world must necessarily involve others. Not to mention the critical importance of intention alignment for any sustainable and effective working relationship. I…

Video: Workplace Bullying

Bullying is a serious threat to an organisation’s ability to innovate, attract, leverage and retain talent. It is a leadership, HR and social responsibility challenge. This brilliant video…

Enmeshment

Enmeshment happens in a relationship when the boundary between the self and the other is unclear or non-existent. TV soapies (all?) demonstrate enmeshment – when characters get into…

Sangfroid

Sangfroid is professional conscious emotional detachment; approaching a problem or trying situation with calmness and dis-passion; or maintaining composure in difficult times. A healthy level of conscious, professional…

Evolution by stealth

Perhaps a more realistic approach to humanising business practice is to ask “how can we work with acknowledged human behaviours?” We know people are driven by greed, and…

Honouring ideals and values

When we fail to honour our ideals (or if we have completely malleable values) we become flip-flopping arseholes; where integrity means the ability to consistently do/say whatever for…

Ethics and value judgements

Is it possible for us to be ethical without passing moral judgements? I am aware that many discussions around ethical business practices seem to revolve around what is…

Emotional obstacles

“Most situations are simple – many are just emotionally difficult to act upon.” — Timothy Ferriss. Doesn’t this just hit the nail on the head?! How often have…

Dehydrating complex situations

(Image from www.hungryharps.com) I love how simple hot water can instantly turn a dusty pile of crumbs and crinkled shreds into yummy miso soup. It is quite amazing…

What price for business success

Most of us share an innate sense of right and wrong, empathy with, and consideration for others. These are the fundamental traits we have evolved to engender stable,…

Beliefs and care factor

Our beliefs about a group of people, like our customers for example, can enhance or retard our ability to understand and empathise with them, and consequently how we…

 

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