Posts in category: Ethics

Three ways to manipulate the media

Three ways to manipulate the media

This is interesting write-up about Kellyanne Conway’s media manipulation techniques: http://www.news.com.au/finance/business/media/kellyanne-conway-banned-from-msnbcs-morning-joe-news-show/news-story/e0b6a3a7fcecd1cd1ee1482f1556c62c The bit towards the bottom “HOW...
Context (in an alt fact universe) is king

Context (in an alt fact universe) is king

Content is king – back when we could trust the content. In alternate facts universe, content is malleable. It can be spun and massaged to suit any agenda. If we want to read content correctly, we need to know the context. We can leverage empathy to understand...
How to lie in a post-truth world

How to lie in a post-truth world

In this age of post-truth politics and alternate facts, lying had never been more in the public eye. We see it in politics and in marketing; in the form of pronouncements, media releases, editorials, and of course, advertising. Here are eight mechanisms I see being...
Problems in an ego-driven business

Problems in an ego-driven business

When a business is primarily driven by the owner’s ego, the following problems often arise: Wrong priorities: The ego’s needs come first. Everybody else, including customers, must come after. Customers will feel this self-centredness no matter how well it is hidden...
Five steps to tyranny

Five steps to tyranny

This documentary explored why normal everyday people do horrible things or allow horrible things to happen; and consequently how tyranny arises out of ordinary societies. These lessons are relevant to organisations too. It takes five steps to create tyranny in a given...
Marketing masks mediocrity

Marketing masks mediocrity

Marketing can mask mediocrity. And indeed, a lot of marketing is being used to pass off mediocre products and services as more than they are. And in the short term, this clearly works. You go to a brilliant sounding workshop or seminar, only to find a lot of...
The normalisation of sociopathy

The normalisation of sociopathy

It was disturbing to read through the comments on this article about what working for Apple is like. It is of course reasonable to expect some level of the bad behaviours described in the article in many organisations. And of course there are two sides to the story....
Audacity vs arrogance

Audacity vs arrogance

Arrogance is not audacity. On the surface they may initially appear to be synonymous. I have certainly mistaken one for the other. So how do we tell these apart? AUDACITY – Audacity is a mindset; an approach to engaging with the world outside the self. The...
Another pointless and wasteful design?

Another pointless and wasteful design?

I came across this ANDREA Air Purifier on inhabitat and couldn’t quite get my head around it. See the video making some astonishing claims here. How can sticking a plant inside an albeit nice and futuristic pot with an electric fan and light boost the positive...
Excuses for not improving

Excuses for not improving

These common excuses keep organisations stuck repeating the same mistakes or unethical behaviours. Tradition: We have always done this. Rules: We just do what we are told we have to do. Relativity: But everyone is doing it. Scope: Who cares? This doesn’t affect...
The tyranny of defaults

The tyranny of defaults

I came across this concept recently: the defaults a system is rolled out with often become the unseen and unquestioned status quo. A system can be an enterprise content management system, a cultural behavioural norm, or the boundaries and expectations we define in a...
Driving innovation vs driving chaos

Driving innovation vs driving chaos

Food for thought from Alistair Dabbs’ article Innovation creates instability, you say? BLASPHEMY, you SCUM: Innovation is the buzzword of the moment. … it has become a licence to create change for its own sake, with betterment being experienced only in the...
Fashion changes

Fashion changes

I snapped this outside a Westfield last month. Fashion changes. That is the whole point. So what? We may be tempted to dismiss this as more vacuous advertising noise, assuming we even notice it in the first place. If we think about this just a little bit (which is...

Pain and invoicing for work

We are not very good at remembering pain. When experiencing immediate pain, we would do anything, pay any amount, and do anything to be rid of it. This is why threats of physical hard or torture work. When the pain goes away, we immediately begin to forget just how...
The Cycle of Abuse in the workplace

The Cycle of Abuse in the workplace

Workplace bullying is expensive! “The Report estimated that workplace bullying costs the Australian economy between $6 billion and $36 billion every year and that a workplace bullying cases costs employers an average of $17,000 to $24,000 per claim.” —...

Making an impact authentically

Making a significant impact on the world must necessarily involve others. Not to mention the critical importance of intention alignment for any sustainable and effective working relationship. I was listening to someone on the train talk passionately about changing the...

Video: Workplace Bullying

Bullying is a serious threat to an organisation’s ability to innovate, attract, leverage and retain talent. It is a leadership, HR and social responsibility challenge. This brilliant video is a great introduction to this insidious problem. It is important to...

Enmeshment

Enmeshment happens in a relationship when the boundary between the self and the other is unclear or non-existent. TV soapies (all?) demonstrate enmeshment – when characters get into each other’s business every which way, harbour unreasonable/unhealthy expectations,...

Sangfroid

Sangfroid is professional conscious emotional detachment; approaching a problem or trying situation with calmness and dis-passion; or maintaining composure in difficult times. A healthy level of conscious, professional detachment is important to maintain concentration...

Evolution by stealth

Perhaps a more realistic approach to humanising business practice is to ask “how can we work with acknowledged human behaviours?” We know people are driven by greed, and that business is set up right now to be driven by a profit motive. So how do we leverage these...
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