Posts in category: Efficacy

Blinded by potential?

Blinded by potential?

Seeing the potential in a person or a situation is great. It is one of the strengths of being a problem solver, a designer, a fixer. But we mustn’t let that blind us to the reality: that potential we see so clearly may not ever be realised. And even it it were,...
Convert Thinking to more Doing

Convert Thinking to more Doing

Don’t like what’s showing on the TV of your work or life? You have to pick up the remote to change the channel. The idea of change alone won’t change anything. Only actions will. Observations and thoughts are interesting. Asking probing questions to...
Investing in not-haves

Investing in not-haves

We invest a lot of time, energy and other resources in what we don’t have. Just like how we focus on fixing our weaknesses, instead of magnifying our strengths. Have you noticed how quickly we can list our lacks and weaknesses? We entertain this fantasy that we...
Two things the world need today

Two things the world need today

1. Integrative thoughts and actions. Image courtesy Shutterstock. Industry is getting too specialised. Society is getting too polarised. Time to bring it together. Seeing, understanding and working with the connection between ideas, knowledge pools, Making links;...
Time and B/W thinking

Time and B/W thinking

One way to ameliorate the stuckifying effect of black and white thinking is to consider time. When I hear a politician say how we must tighten our belts to fix the economy, and how some “essential services” like health and education must suffer, I want to...
Black and white thinking

Black and white thinking

Black and white thinking is a common thinking pattern we all get caught up in now and then. Black and white thinking happens when our brains quickly polarise a situation, often unconsciously, to a simple black or white, good or bad. It is a survival mechanism we have...
The mastery-boredom cycle

The mastery-boredom cycle

Do you get bored after you have mastered something? Walking away from something you have just mastered may not be the wisest move. In his Forbes article, Neil Kane discusses How To Overcome The Boredom That Follows Mastery. I have summarised his recommendation in the...
Designing for happiness

Designing for happiness

The following four factors for happiness may be useful as the basis for designing user experiences (processes, services, and user interfaces.) Material in quotes were from SlideShare. Questions are my value-add. “Autonomy – feeling that your activities are...
Evil Eights

Evil Eights

Life is too short to put up with toxic people. They sap our energy, drain our passion, and poison our projects. These sociopaths and narcissists create division and drive the good people away from our organisations. Dr Phil’s book Life Code – New rules for...

Failure: two views

Here’s my paraphrase of a portion from Oliver Burkeman’s The Antidote where he described two ways of looking at failure: The way we look at failure is dependant on what we believe about our talent and ability. If we see these as fixed or innate to who we are, we...
Breaking through illusions

Breaking through illusions

The biggest (constructive) disruption we can induce today is to break through the cumulative illusions about how we live and work together. Marketing, status quo/conformist beliefs, religious doctrine and unquestioned cultural norms (not to mention politicians!) all...
Balance is across time

Balance is across time

When we think about balance we often forget the time aspect. Consider the ever popular work-life balance, or the operations-innovation balance. At any given point in time, we can only ever be doing one thing. We are either working and not living, or we are...
Listening to transform crises and conflict

Listening to transform crises and conflict

I was once asked to meet with a “difficult” bank executive on behalf of a client. The rising frustration between the parties was holding up the project. The meeting started off as described by my colleagues. Anger, frustration, defensiveness; expressed as strong...

Agile, change-embracing, accelerated projects

The Agile Methodology is typically associated with accelerated software development. The core principles of Agile can be effectively applied to general project work. Its iterative nature, marked with incremental milestones, and flat, open collaboration between...
Selflessness vs selfishness in negotiations

Selflessness vs selfishness in negotiations

Negotiations are an inevitable part of business and collaboration. How we perceive the importance of our needs will affect the outcome. Selflessness is when other people’s needs are consistently prioritised above my own. A lot of people-pleasers will know this well....
Working with the nature of things

Working with the nature of things

One of the great hallmarks of our success as a species is our desire (and ability) to impose our will on just about every aspect of our environment, including each other. In the design of services and processes for example, we are often tempted to impose detailed...
BS Detector

BS Detector

Have you had your bullshit detector calibrated and serviced lately? I find mine absolutely indispensable; especially when it picks up my own...
Hidden true value

Hidden true value

The value we can offer our clients can be divided into two parts. The part above the ground is the visible part – this is our marketing – what we tell the world we do. This part is tailored to the context of our target audience. It is also our...
Happy medium age!

Happy medium age!

In order to live our best lives, we need to find the happy medium between the child-like visionary and the grown-up wise person. When we were young, when anything was possible, we were blessed with clear and grand visions. The simplest things can be as delightful as...
Assumptions and fantasies

Assumptions and fantasies

We all know: assumption is the mother of fuck-ups. Our beliefs and assumptions can stop us from seeing a situation clearly. Assumptions and delusions are different from the gut-feel intuition that has been honed over time for experience and sceptical analysis. People...
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