Posts in category: Business Practice

Avoidance and lies

Read this Sydney Morning Herald article on Revolt of the desk slaves (thanks Lars!). Struck me the challenges at hand are: (a) AVOIDANCE Conventional “management” problem solving seem to proffer simplistic, short-term, patsy and idiotic fixes. Specialising...

When hiearchies become immovably big

Quote by way of Natalie Shell: “Conceiving a corporate change is like being on top of a mountain: The air is clear, the path is certain. But to execute that change, you have to leap into a foggy, ambiguous terrain. That’s why the truly courageous,...

Inviting dragons in

Still very disturbed over the Dragon’s Den. I wonder what it will be like for those participants who have successfully “invited” these dragons into their fledgling businesses? The dragons come with money, controlling shares, egos – ie power....

Despicable den of greed

Just managed to catch the first episode of Dragon’s Den. This is a reality TV show (ok, I should’ve known better) where bright sparks who have invested their own blood, sweat and years in a product or service idea gets the privilege of begging for money...

Are women too sensible?

At the recent Telstra Business Woman of the Year Award Luncheon, the usual dismal stats on the number of women in key government and big business positions were trotted out. Here’s an alternative take: What if most women are simply too sensible to WANT jobs in...

Enterprise Systems Integration means…

… genuinely and respectfully integrating the PEOPLE element as part of the system. Technology + Processes + People. This is not a cursory gesture, feel good, pats on the head thing. This is dead serious because it will cost you big bucks. If you don’t...

Harping on about excellence? Have you done Step 1?

Are you serious about excellence? Or is that just another me-too advertising campaign? In their book “Now, Discover Your Strengths”, Marcus Buckingham and Donald O. Clifton talk about moments of truth, about how the daily work of your cleaner makes a more...

Deviants in the boardroom

Desperate for innovation? Need genuinely great breakthrough ideas? Still staring at the same old same old faces around your boardroom table praying for a 100W light bulb? In Karaoke Capitalism, Jonas Ridderstråle and Kjell Nordström advocates the “inclusion and...

How to cut costs and wreck a business

Here’s a great example of classic short-term DUMB management thinking (true story): The company in question has about 20 employees. They work as a tightly knit team, often depending on each other to get the job done. One day, management decides a cost cutting...

Train of thoughts (attention CityRail)

Our beleaguered City Rail is mired in negativity, what with constant delays, trackworks, old trains and other problems. So what do commuters actually experience when waiting on a platform for a late train? A constant barrage of recorded apologies! Who in their right...

“Computer says … No.”

Those of us who watch “Little Britain” would no doubt be familiar with the bank clerk sketch. She would listen to the customer, then offer a seemingly-perfect product to the customer. The customer would be delighted, and keen to sign-up. The bank clerk...
Using colour in business communications

Using colour in business communications

Colour in business communications The use of colour in business communications – on logos, signage, printed documents and websites – fulfils three broad roles: Enable effective communications; including meeting any regulatory compliance requirements. Implement and...

Writing effective emails

Here are four tips on using email effectively. Use a meaningful and descriptive subject line. This helps recipients manage their inbox and prioritise their actions. For emails sent directly to a collaboration system or a blog, a good subject line is critical....
Branding ABC

Branding ABC

Three pillars of branding A brand is a convenient handle that encapsulates both the tangible and intangible qualities of a business, a project, a product or a person. Your brand is made up of your Actions, your Beliefs, and your Communications. The first two elements...
Three challenges of evaluating technology

Three challenges of evaluating technology

1. Cutting through the marketing hype Marketing saturates everything. To arrive at the true practical value of a piece of new technology to the business, we need to filter out the spin from the truth. The approach to purchasing technology and web services still has an...

Learn respect or DIE!

In yet another excellent post on his blog, Tom Kay asks “Are you just a resource?” Learning to treat people as people, instead of a functional a-emotional cog, is probably the biggest and most critical paradigm shift businesses in the industrialised world...

Changing rooms

The marketing department has the cool furniture, the bright colours on the walls. We are creative. Anything is possible. We think outside the square. We are pretty cool. Operations and finance has the dull gray walls and the monochrome functional furniture. We are in...

A slapping for AFR BOSS

Re a recent cover story in AFR BOSS magazine: 2005 Top entrepreneurs. This article again blindly promulgates the STUPID how-much-money-are-you-making approach to measuring the success of a business. This is once again presented as THE indicator of having “made...

Getting paid by your weight

In far too many instances, getting paid by the number of years one has spent within the ranks of an organisation is as logical, and as sensible, as getting paid by one’s weight. I’m having another doughnut…
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