Posts in category: Authenticity

Too senior to be accountable

Too senior to be accountable

Organisations can become too big to fail. The ones with the right political connections that can access public funds should their flounder for any reason. Similarly, certain management executives can become too senior, too well connected, too well entrenched, to be...
Three ways to manipulate the media

Three ways to manipulate the media

This is interesting write-up about Kellyanne Conway’s media manipulation techniques: http://www.news.com.au/finance/business/media/kellyanne-conway-banned-from-msnbcs-morning-joe-news-show/news-story/e0b6a3a7fcecd1cd1ee1482f1556c62c The bit towards the bottom “HOW...
Three obstacles to constructive discourse

Three obstacles to constructive discourse

The ability to have respectful, calm, rational, considered, fact-based discussion is a core of resolving conflict. These are the biggest obstacles to constructive discourse: 1. Belief/faith: opinions and interpretations over verifiable facts. We are all attached to...
What we pay attention to

What we pay attention to

I posted this aphorism on my Facebook feed a while ago which sparked a discussion with a friend. The following is a summary of the clarity that resulted from that discussion. Thanks Douglas! The thoughts and feelings we pay attention to are the thought and feelings we...
Empathy in electronic communications

Empathy in electronic communications

Empathy and connection works in electronic communications too. It just takes us a bit of time to adapt. I really do believe that the more we spend time on these communication channels, the more we will adapt our inherent empathy and connection abilities to them....
Add your voice

Add your voice

Add your voice to the chorus of humanity. Don’t stay silent when you have something to say. Don’t shy back from adding your voice to the chorus of humanity. It may well be lost amongst all the other voices in the moment. But it will resonate with other similar voices...
From Facebook to direct interactions

From Facebook to direct interactions

Image via Buzzfeed. It took about five minutes yesterday, standing on a busy train platform, to decide to scale back (ok, suspend) my interactions on Facebook. Nothing bad happened. It was just another day. I probably got overtired. And Facebook wasn’t helping. I like...
Fakery gives permission

Fakery gives permission

Real or Fake? AI Is Making It Very Hard to Know, by Will Knight. The ability to fake evidence with increasing plausibility will like give more of us permission to take greater risks online. As fakery becomes more believable and easier to do, “That wasn’t me (in some...
Constructive versions of lying techniques

Constructive versions of lying techniques

Here are the eight How to lie in a post-truth world techniques reframed as constructive actions. 1. Tap into an existing narrative. Building your audience’s existing knowledge and biases can be a significant timesaver. Your communication can be more focused on...
How to lie in a post-truth world

How to lie in a post-truth world

In this age of post-truth politics and alternate facts, lying had never been more in the public eye. We see it in politics and in marketing; in the form of pronouncements, media releases, editorials, and of course, advertising. Here are eight mechanisms I see being...
Why ego-driven businesses fail

Why ego-driven businesses fail

When the owner’s ego is the primary driver for a business, it can fail because the ego’s need for attention gets in the way. The dominance of the ego can be quite apparent when we start looking out for it. It is often stated upfront in the business/marketing plans,...
Talent-Belief gap

Talent-Belief gap

Self-efficacy is the belief that we are able to respond effectively or successfully to a given situation. The Talent-Belief gap describes how well our self-belief (efficacy) tallies with our actual talents and abilities. The presence of a Talent-Belief gap means we...
Over-marketing?

Over-marketing?

In the age of Brand You, is it possible to be too well marketed? At some point in the pursuit of marketing perfection, we risk crossing the line into in-authenticity. We see it in many personality-driven businesses. When everything is so perfectly and slickly done...
Marketing masks mediocrity

Marketing masks mediocrity

Marketing can mask mediocrity. And indeed, a lot of marketing is being used to pass off mediocre products and services as more than they are. And in the short term, this clearly works. You go to a brilliant sounding workshop or seminar, only to find a lot of...
Indicating and (maybe) not turning

Indicating and (maybe) not turning

If you drive, you would be familiar with the practice of waiting for a driver indicating to change lanes or turn to actually execute the move. We wait because sometimes, an indicating driver doesn’t make the move in spite of the indicator. People don’t always do what...
Social media is not advertising

Social media is not advertising

Buying/selling/using social media engagement is not the same as buying/selling/using advertising. Here are seven ways the two are different: Social media takes a longer period of time to attract interest and attention. People have to encounter a social media campaign...
“What an ugly baby”

“What an ugly baby”

Would you ever tell someone their baby’s ugly? No? Then why would you tell a client their business or project is ugly, broken, etc?! Yes some projects start on the wrong track, address the wrong issues, become blind-sighted and lose their way. Yes some babies are not...
What drives a closed mind?

What drives a closed mind?

What would compel someone to be so rigid, inflexible and exclusive with their thinking that they end up disrupting discussions and alienating themselves from groups? I noticed these unhelpful and disruptive behaviours from someone in a group ideation session recently...
Movie soundtrack censorship fail

Movie soundtrack censorship fail

[Warning: this post contains uncensored naughty words.] I really don’t get why some cultures still censor “bad” words from movies. It can’t be about the children surely – because inevitably the movies these words are meticulously removed from are ones that show...

The Divine One

In the business media, we love to celebrate the Divine One – like Steve Jobs. Undoubtedly, Apple would not be where it is today without Steve Jobs. But at the same time, we tend to forget that Steve Jobs would not have been able to make his contributions without...
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