Observations and thoughts at the intersection of Design, IT, Psychology, and Business.

Action-Impact gap

The Action-Impact gap lies between our awareness of having done or said something, and the realisation of that action’s impact on others. When we have a large gap, we act without realisation of our actions. We may not even be aware of our actions. As our...

Over-marketing?

In the age of Brand You, is it possible to be too well marketed? At some point in the pursuit of marketing perfection, we risk crossing the line into in-authenticity. We see it in many personality-driven businesses. When everything is so perfectly and slickly done...

The unemployable skillset

Traditional employment methodologies and processes seem to be increasingly falling behind the reality of work. The jobs that are most safe going forward naturally require skills referred to as the “three bottlenecks to automation:” creativity, social intelligence, and...

Anxiety blocks creativity

“...feelings of anxiety stimulate your limbic system, causing your brain to release stress hormones. The limbic system stops communicating with the cerebral cortex, the part of your brain responsible for creativity. Your heart pounds, you stop being able to...

Directly applied learning

This is a learning approach I have found useful: to learn theory/techniques from a book and apply that learning immediately to an actual situation. This is a screengrab of me reading Carmen Simon’s Impossible to Ignore on left window (Kindle), pulling out key concepts...

Hair-trigger ads UX fail

Yet another user-experience (UX) fail because ... advertising! If you are a regular reader of news.com.au on your phone you may have noticed this annoying behaviour: swiping to scroll/pan a story often triggers an ad to open in a new browser tab/page. This is poor and...

Recruitment approach limits fresh thinking?

Employers continue to play it safe; while still saying they want fresh thinking and innovation. ...employers explicitly look for certainty about productivity and fit in their new hires. The data is divided by level of uncertainty. Narrow experience in a firm’s...

Constructive dream or escapist fantasy?

Are you sitting down? That dream job you have in your head may be an escapist fantasy. It may not be constructive. You may not be happier if you achieve it. And it may be getting in the way of you discovering your real dream. This can be a really confronting and hard...

Engaging the brain to help the heart

When we are caught up in our emotions, it can be very hard to interrupt that inner turmoil. That’s the problem with emotions - they can be so amorphous and sticky. They get into everything. Gum up the workings of our brains. Just letting the feelings flow on doesn’t...

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