Observations and thoughts at the intersection of Design, IT, Psychology, and Business.

Decision “rights”

Right Decision: Decisions are made by the right people, in the right roles, with the right authority. Right Accountability: the right people who made the decisions are accountable. Right Rewards: the right people are...

Paper-pen replacement?

Do you use a pen-based tablet or tablet PC to replace pen and paper in meetings? I've been looking out for a practicable way to electronically capture a combination of drawings, handwriting, and handwriting-recognised-text for a while now. The recently released...

Facts vs opinions

Facts are empirically observable and testable. Discussions around facts require precise language. Tardy communications can crash airplanes! Opinions are malleable. They are open to interpretation. They can be presented as facts if we are not careful, or if we are...

It is never a good time

"Is it a good time to start a new business during this economic downturn?" It is never a "good" time to take risks. Two better questions may be: "How long are you prepared to wait?" "Will you regret the wait?"

Fear-based workplace

This Businessweek article - Ten Signs of a Fear-Based Workplace was written near the start of the global financial crisis. The points are nonetheless still very relevant today. Some, like points 3 and 4, have long been unquestioningly accepted “rules” of business even...

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