Random (and hopefully useful) thoughts at the intersection of Design, IT, Psychology, and Business.

Context, relevance and richness

The volume of information we have access to coupled with the short attention span of social media seem to foster a population that increasingly knows just enough to react, but not enough to contemplate or comprehend at a deeper level. In our rush towards the next...

Confidence vs arrogance

Do you find yourself wishing you could be more confident at times? Wishing you had the gift of the gab and the effortless charisma to be the life of the party? Or even just the ability to make decisions with unwavering conviction? There is no denying that confidence...

Judgement vs discernment

We all make judgements in response to different life situations. It may be useful us to contemplate the nuances distinction between "rapid judgement" and "considered discernment." A rapid judgement is final and closes the door to further reflection and change. Killing...

Acceptance vs acquiescence

Have you ever found yourself struggling against some immutable external factor, trying to stay calm and soldier on? Perhaps you are in such a situation right now? At what point does maintaining a functional level of inner peace become too much unproductive hard work?...

Detachment and problem solving

Daniel Pink wrote an interesting piece about research that shows how people are more creative when “they tackled the problem on behalf of others rather than for themselves.” It seems that “the more remote the recipient [is from the person providing the solution], the...

Goals vs habits

After not setting goals for a couple of years now, and knowing how well they worked for me in the past, I decided to restart the practice this year. Writing down a handful of (real and meaningful) goals for the year was the relatively straightforward part. Devising a...

What’s your problem?

Designers love a good problem to chew on. Design is by its nature a problem solving activity. How can we make something better? How can we make a process less painful and more effective? How can we make a space both beautiful and useful? I get bored when I don't have...

Happy holidays 2013

Thanks for all your support and kindnesses this year. Below is a great motivational video to end with (thanks Tracey!) Have a great end of 2013 AND a brilliant...

Protocol and practise

Protocols set out ideal-case responses to anticipated situations. They aim to guide and standardise an organisation's responses to the outside world. Sometimes organisations can get very antsy when their people don't follow protocols to the letter. Practise can vary...

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