Random (and hopefully useful) thoughts at the intersection of Design, IT, Psychology, and Business.

Perpetuated product UX fails

For as long as I could remember, this has always happened to every single bottle of cream cleanser I’ve ever purchased and used; regardless of the brand. The hinge breaks, the small hole clogs up, and product accretes around the hole in an unsightly manner. All these...

00277 Wedge

A house with zig-zagging pitched roofs. This can be read as a domestic house where each square is a 3.5m floor-to-ceiling window. Or it can be read as a larger building with each square window being  2 to 3 storeys...

Three fundamental user needs

In User eXperience (UX) or user-centred design, we need to understand and cater to the three fundamental human needs of Safety, Agency, and Comfort. Safety I am in control, I see what is going on, I know what I am doing, I have the tools and information I need, I know...

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