China the Ikea of businesses - service differentiation

This is a follow-on post from China the Ikea of businesses.

Differentiation by service: make a same-same product but pair it with specialised and targeted services that becomes the core differentiator.

To follow on from the previous examples - we could be looking at same-same laptops paired with a 1-hour global replacement service and automated remote backup.

Cite
	Title:	China the Ikea of businesses - service differentiation
	Author:	Liew, Zern
	Blog Title:	Thoughts at the intersection of Design, Business, Technology, and Applied Psychology
	Date:	16 August 2010
	URL:	https://eicolab.com.au/2010/china-the-ikea-of-businesses---service-differentiation.html