The questions below, which are by no means exhaustive or definitive, are guides to analyse each stage of a project.
The two columns on the right remind us to be aware of, and solve for, both the technical and people aspects of problems.
| Technical | Emotional | |
Understanding | ||
| What is the problem? | ||
| Who is affected? Who will use the final solutions? | ||
| What needs to be solved first? What are the must-haves vs the nice-to-haves? | ||
| What are the indicators of success? | ||
Ideation | ||
| What are the possibilities? | ||
| Is there any precedence? Within your own experience/industry. Other people and other industries. | ||
Planning & Direction Setting | ||
| What is the plan? What do we want to achieve, how, and by when? | ||
| What could change, or go wrong? | ||
| How do we execute? | ||
| What resources do we need? | ||
Staying on Course & Responding to Change | ||
| How are we progressing? Are we still on course? Is everyone still in agreement? | ||
| What has changed? | ||
| How do we accommodate changes? | ||
Delivery & Training | ||
| Does the final outcome meet the requirements? | ||
| Do users understand and know how to use the solution? | ||
| How does the solution work with other aspects of the organisation? | ||
Review, Learning & Improvement | ||
| What have we done well? | ||
| What could we improve? What would we do differently the next time? | ||
