When was the last time you consciously noticed a fire hydrant? There is so much hidden critical infrastructure around us that we take for granted. And because they work, or when there are no emergencies, we forget about them.
Similarly, in every business, there are those processes and resources which are critical to the wellbeing of the company, but remain essentially hidden. This could be a person who is quietly keeping an important aspect of the business running. Or a piece of automated software.
And because we don’t notice these, we run the risk of taking them for granted, and not appreciating or maintaining them. Perhaps it is time right now to take a breather from your daily work and identify the hidden fire hydrants in your business? The last thing you want is for such critical resources to be unavailable during an emergency.
